Customer Service | Payment Options and Trading Terms

Payments

There are a variety of ways you can pay your account with World Whole Foods.

Choose from the following option with best suits you:

1. Credit Card Payments

Credit card payments are preferred. ALL MAJOR CREDIT CARDS ARE ACCEPTED. Remember 55 days interest free and Frequest Flyer points.

2. Direct Deposits

Deposits can be made directly into the following account. Please ensure that you reference the Order Number/Invoice Number when making a deposit so that the payment can be credited to your account.


National Australia Bank

BSB No:	082 968
Account No:

 

3. Cheques

Please make cheques payable to World Whole Foods, and mail to:

PO Box 7185
Canberra BC ACT 2610
AUSTRALIA

4. Internet Payments

You can pay your account via our secure at www.worldwholefoods.com by following the links to the "Customer Service" the "Pay Your Account Online". You must have a User Name and Password to access this option. User names and password can be obtained by calling or visiting our website at www.worldwholefoods.com.au and following the links to "Become a Customer".

Trading Terms

1. All orders must be paid cash on delivery, unless a Credit Application has been approved. Credit Applications Forms can be obtained by calling , or visiting our website at www.worldwholefoods.com. Approval usually takes three working days.
   
   
2. Any account operating outside our trading terms will immediately be placed on Stop supply.
   
   
3. Dishonoured cheques will attract an administration fee of $30.00
   
   
4. World Whole Foods retains the title of all goods passed into store until paid in full, at which time the goods become the property of the customer.
   
   
5. Prices are subject to variation without notice. The prices in our catalogue (price book) are to the used as a guide only. Please refer to your invoice for the most up-to-date price.
   

Claims

1. All Claims for short deliveries, damaged or faulty products must be no tified within 48 hours of recipt of the goods. This must be done in writing by filling in our Credit Claim application form. This form can be downloaded from our website at www.worldwholefoods.com
   
   
2. Please note that in general, if stock goes out of date or is soiled in any way while in your care, no credit will be given.
   
   

Should you have any queries in regards to your accounts or orders, please do not hesitate to contact us on 1300 OK FOOD ().