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Customer Service | Delivery Information

Delivery times vary depending on store location and type of products ordered. The following table indicates expected delivery times.
Please note this is an indication only, and should not be taken as a gaurantee.



ACT & Region

Delivery Monday to friday, two-day turnaround if ordered prior to 12.00 pm EST
 
NSW Metro

Delivery Monday to Friday, two-day turnaround if ordered prior to 12.00 pm EST
NSW Country

To be advised at time of order.
VIC Metro

Delivery Monday to Friday, three-day turnaround if ordered prior to 12.00 pm EST
VIC Country

To be advised at time of order.
SA Metro

Delivery Monday to Friday, three-day turnaround if order prior to 12.00 pm EST
SA Country

To be advised at time of order.
QLD Metro

Delivery Monday to Friday, three-day turnaround if ordered prior to 12.00 pm EST
QLD Country

To be advised at time of order.
NT Metro

To be advised at time of order.
NT Country

To be advised at time of order.
WA Metro

To be advised at time of order.
WA Country

To be advised at time of order.
Tasmania

To be advised at time of order.
 

 

 

Freight Charges - Direct Store Delivery

The charges will be based on a percentage of the invoice total, excluding orders, which reach the Freight-Free Threshold.

State Area Product Freight(% of total) Freight-FreeThreshold
ACT Metro - Canberra-Queanbeyan GroceryMin: $65 per pallet or 5% $400
NSW WOLLONGONG/NEWCASTLE GroceryMin: $72 per pallet or 10% N/A
  Metro - Sydney GroceryMin: $42.00 or 5%$400
  Country GroceryMin: $128 per Pallet or 12%N/A
  BLUE MOUNTAINS GroceryMin. $72 per pallet or 10% N/A
QLD QLD - COUNTRY GroceryFULL FREIGHT CHARGES - QUOTE ON APPLICATIONN/A
  Metro - Brisbane GroceryMin: $125 Per pallet or 10.% N/A
SA Metro - Adelaide GroceryMin: $120.00 Per pallet or 10% N/A
  Country GroceryFULL FREIGHT CHARGES - QUOTE ON APPLICATIONN/A
TAS Metro - Hobart GroceryFULL FREIGHT CHARGES - QUOTE ON APPLICATIONN/A
VIC Metro - Melbourne GroceryMin: $89 per pallet or 7% N/A
  Country Area GroceryMin:$145 per pallet or 12.5% N/A
WA ALL AREAS GroceryFULL FREIGHT CHARGES - QUOTE ON APPLICATIONN/A

  • All freight charges are subject to GST.
  • Any order consisting wholly of bulk items
    will be shipped with full freight charges added.
  • All Wholesalers of World Whole Foods will pay full freight.

Head Office: Pontus House, Level 1, 3-5 Geelong St FYSHWICK ACT 2609 AUSTRALIA:
Postal Address: PO Box 7185, Canberra BC ACT 2610 AUSTRALIA

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